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Question

Button color defaulting back to standard blue.

  • June 1, 2026
  • 5 replies
  • 94 views

Hello,

Suddenly our widgets “Submit” buttons are back to the default blue color despite having set custom color “primary_color=202020”. The other custom colors work correctly.

Nothing has changed on our end after working perfectly for years. Is this a bug? Is there now a separate code for the buttons?

5 replies

  • Author
  • Community Member
  • June 5, 2026

Hello, does anyone have any answers?


  • New Community Member
  • June 10, 2026

@Massa28718 I have the same problem. I haven't found anything online. I've even tried a few settings like button_background, button_color, and so on, but nothing works.


  • Community Member
  • June 12, 2026

Yes, same here. But also the Welcome message, the weekdays and the load button are now a standard dark grey (which looks odd, because I have a dark brown background). The rest of the colors are all fine.

We had a similar issue some time last year and it took a few days until it was sorted. I hope they will get it fixed quicker this time.


David
Community Manager
  • Community Manager
  • June 12, 2026

Hey all - Do you have screenshots of what you’re seeing on your embeds? I’d like to take a closer look at whats going on here.

Thank you!


  • New Community Member
  • July 6, 2026

That definitely sounds frustrating, especially if the custom styling has been working reliably for years. It could be a recent platform update or a bug affecting the primary_color setting—hopefully the team can confirm whether anything changed or if a fix is on the way.