Get Help. Give Help.

We just formed a partnership where one employee will be booked and working from the partners location every third Monday of the Month. All three other Mondays need to remain in the round robin on their regularly scheduled assignment. I know how to add the new appointment type to custom and enter the dates the employee will be at the other location and have a custom link for that. My question for you is, the other Mondays, how do I keep them in the Monday round robin rotation without accidentally scheduling them at our location on a monday they are not there? 

I’m new to Calendly and I came here to find my biggest concern, the ability to set recurring appointments, has been brought up by SO MANY clients, and yet Calendly has done nothing? I’m wondering how many customers you have lost because of this? When will we see this feature? I love everything about Calendly except this, and this is a core function for scheduling! I’ve seen threads over a year old with Calendly folks noting high volume of requests for this feature and promising that Calendly is working on it, but there’s still nothing. When does Calendly plan to start listening to their customers and add this feature??

How do I limit so a person can only book one meeting in one event. I have set up meetings from march 17 to april 17 with different timeslots every day. A person should only be able to make one booking in total no matter the day or timeslot they choose.

Hello,we can not download the invoice for January. The button is not available. 

Graag zou ik mijn klanten een afspraak willen laten inplannen na minimaal 2 weken, omdat zij eerst een week lang een formulier moeten bijhouden voor de afspraak. Hoe kan ik dit aangeven in het planningssysteem? 

also if i am not available certain hours such as a doctors appointment how do i block those times

Hello everyone,I have a few questions regarding the use of Outlook 365 calendars.We have three branches and need three different calendars per location. We have linked one calendar with six sub-calendars to Calendly.How can I link the different schedules to the Outlook sub-calendars? Or is that even possible?Thank you in advance for your help.

We are trying to create one calendar with multiple locations that someone can reserve a meeting for at the same time. Example - building left side & building right side. While someone has a meeting on the left side, someone else may have a meeting on the right side. No more than two meetings will be taking place at the same time slot (one in each location left/right). We have Calendly linked to our Google calendar but are having an issue configuring this (left/right location designation) in Calendly. The issue, for example, is that as soon as the 7am spot is booked on the left side, it is no longer available on the calendar, so no one else can book the 7am on the right side either. Any help is appreciated!! Thank you!

I have noticed that when I create a single-use link for an event on Calendly, the availabilities for that event are frozen at the moment the single-use link is created.In practice, if I subsequently modify the availabilities by adding slots or making new days available, these are not usable by someone booking using that single-use link.I would like to know if this is a bug or... is it the behavior that Calendly intended to use for single-use links.I personally find it very limiting that availability is fixed. I would prefer that even for single-use links the real availability at the time of booking be used. Thanks,

How do I make it so that when someone books an appointment, they have to enter their phone number? There's only an option to enter the phone number, and I want it to be a required field. Do they need to be contacts for it to be an auto-filled field?Thanks! 

We have reported this problem a number of times. Please let us know that your engineers can fix it! It’s a real problem when our clients (who can be located anywhere in the world) miss out on an appointment to get (sometimes crucial) legal documents witnessed. 

Hi,My Calendly meeting booking is already linked to the website. When a user clicks “Book a meeting”, the calendly booking page for my account is displayed correctly. However, after selecting a meeting date and time, then click Next, the page shows that the calendar is not available.   May I know how to solve this? 

Hello, I am trying to standardize the meetings across my team and fold team members into a single team paid for by a single billing option. I will be an admin, and I’ve paid for 5 seats. I would like to add my 4 team members, but I don’t want anyone to lose access to their existing meetings and previous meetings that they have on their existing accounts. Some of the team members currently have paid accounts that they pay for on their own, but we’d like to fold them into our own. How can we do this, without losing anything related to their current accounts?Thanks.

Bonjour,Je voudrais savoir comment choisir les collaborateurs disponibles pour les créneaux horaires pour ne pas mobiliser toutes les ressources en même tempsEx : Créneau de mardi de 9h à 11h : uniquement Paul et Pierre disponible (sur 5 collaborateurs par ex)Merci

Dear Calendly Community,we are using a 90-minute Collective Event with three hosts in our organization.Our desired scenario is: Host A (CEO) should attend only the first 30 minutes of the meeting. Hosts B and C should attend the full 90 minutes. Currently, when a booking is made, the full 90 minutes are blocked in Outlook for all three hosts.Our specific question:Is it possible within a Collective Event to configure different attendance or calendar blocking durations per host?If this is not supported:What would be the recommended best-practice solution within Calendly (e.g., routing forms, combined events, workflows, or another configuration) to implement this setup?Thank you in advance for your guidance.Kind regards,Francisco

I have recently paid for a standard seat on calendly, but I have not been able to get access to the calendar booking slot. How can I get support?

I noticed that calendly was not applying my buffers to appointments when it came to other things scheduled outside of Calendly. I looked it up and it was suggested that I click the “Include buffers on this calendar” in the calendar settings. I did that and all the buffers are now showing on my Google Calendar. Its a huge overwhelming mess now. I went to uncheck that box because I obviously don't want that. Now its not going back. Please can anyone help before I lose all my hair. 

Hi, I’m running into an issue with my calendly event, when a prospect starts entering a phone number as the location of the 30 minute event, they see a US flag but as soon as they start typing in the phone number (without the +1), the US flag goes away and prospect gets error on phone number stating missing country code.  Has anyone run into this before and if so, were you able to solve it and how? Let me know.  Thanks!

Can you advise … I am hoping to put a ‘new leads’ book an appointment calendly calendar into my new Wix website to book a free introductory consultation appointment.My branded business email address is using Gmail/Wix, but I’d like to sync my calendar to my microsoft outlook calendar and use MS Teams for video calls etc. I am aware that this is trying to sync MS and Google products, but I am only using google for Gmail not Google calendar or meets. Is this possible on the basic/free plan? 

Is it possible to ask for name, mobile number and email id from the user when they book via Calendly widget in website? By default, I’m getting name and email Id but not the mobile number.

This is a continuation of a thread that was closed 1 year ago, but the problem has not been solved by Calendly.  To wit: I spent almost an hour three weeks ago with one of the Calendly tech support reps on chat for the same issue, and I just had it happen again today.The problem is this: The notifications message that Calendly sends out when someone books an appointment is being labeled spam and blocked from getting to the invitee’s mailbox– hence no appointment on their calendar and a no-show for me. On average, this happens with about 40% of the invitees that I have, and I suspect I have lost significant business because of this.Now I'm not a tech person, but if this is happening multiple times, I would think that Calendly would do something to make sure that their names are not on the "blacklist” so that their emails are delivered.My business can't afford this, and even though I have Calendly integrated into so many portions of the business, I am going to start looking for another s

Sometimes, we just can get to all our appointments.  Is there a better option to reschedule the client and NOT mark No show?  If their appt time has past, it does not allow us to reschedule that appointment for another time, only NO Show.  I don’t want the client to reschedule in a workflow that has them as a no show...WE were the no show, not them….I want to reschedule for them to make sure they get priority.

Hi, I am looking for some tech support. I have created a new email address for my business and I would like to update my Calendly subscription to that email address. How do I do that? 

This is super frustrating to me because I cannot access the rest of my events. I have been doing it on mobile for months and it is incredibly annoying.

Our AI notetaker, Jump, does not show up into teams meetings unless manually added into meetings that are scheduled through Calendly.  Do we need to request an integration to add this in or is there a setting that we can turn on to have it added in automatically.