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Hi all,We have invited a colleague to Calandly to add him to an event. With all other invites, the colleagues could register and we could add them to events. But with this one colleague, he continuously receives the attached error: We have no idea how to make it work. Our IT Administrator has checked the Azure settings (for whats it worth) but still the same issue. Please help!

Our organisation has a complex multi calendar set up used in multiple organisations and in most updates, we are thrown into chaos as the user experience is changed causing mass confusion with our customers. What may be seen as an improvement causes us hours of back end problem solving and work arounds. Thanks

 This new interface significantly impacts ease of use. If I was not required to use this product, I would have stopped using it when this new layout went into effect. It takes twice as long to schedule multiple meetings now. The Edit buttons on the far right of the panel are harder to navigate. Everything is less visible. it also will not allow you to copy/paste multiple guests into meetings the way it used to. What is the benefit to this re-design? how does it make anything faster, smoother or more functional?I would have appreciated an option to keep the old, functional layout or to chose this cluttered, less efficient option.Please consider reverting back, or allowing users to chose their layout option.

We’re currently facing a recurring issue with the Zoom and Calendly integration. We use Calendly to allow students to book sessions with our education experts, but in many cases, Zoom links are not being generated as expected.Despite asking our experts to reintegrate Zoom with Calendly, the problem persists. As a result, we’re having to manually create and send Zoom links, which not only disrupts our internal data tracking but also significantly impacts the student experience.This issue has been ongoing for some time, and although we’ve reported it before, no resolution has been provided. It’s becoming increasingly frustrating and is affecting our operations.Has anyone experienced something similar?

Over two months ago I started a conversation that is now closed to comments. It was related to “New Book Follow Up Meeting”. Since then I have been trying to engage with the issue support people and they have not idea about my issue. Can I please talk to a person that can respond to UI issues that were omitted from the last major upgrade? 

Ical calendar was already added , since before new additions were stopped in 2024 but it has stopped syncing now.I can see the calendar added in my Calendly settings, but it’s not checking my availability from this calendar.

I have several events each year. Unfortunately, while Calendly allows me to pull in all my event calendars to avoid double booking, it doesn’t allow me to pull in my event logos. This confuses my clients since all the event promotions use the event logos, except for my calendar.When will Calendly be fixing this oversight?Has anyone found another way using event logos to bring clarity to your clients?

Hello!I need your help.I need to implement your tool on the site to implement a booking system on the photo court siteIntegration with the Tilda website builder.How can I integrate?

I am our organization’s Calendly admin. I deleted an account for an employee who no longer works for us from our Users list, but the page still works, and people are scheduling appointments with someone who no longer works here! How can I permanently delete this account? 

I desparately need a cancellation fee or equivalent for no-shows. Is there any way to do this in Calendly? I’d be happy doing what restraunts do and take a credit card but not charge the card if you show up. That would easily fit into Calendly’s current charge-for-service flow. Right now, I’m charging a fee and issuing a refund, but there are fees and red tape involved with that which I’d rather not deal with.

Oops, something went wrong.Your meeting request could not be finalized with this host. If you feel you've reached this message in error, please reach out to support with below error code.tid-4fd394a2-bc99-47c5-86d2-64414ee3d1db

I need to upload the test bank for my new textbook for the Fall 2025 semester.

Hi, when I originally setup the plug in of Calendly in Outlook I was able to see and link my team members schedules i.e. clients I emailed could schedule meeting with other team members that I recommended.  This option has disappeared for everyone and only the own meetings are available to include in emails.  What do we need to do to get settings back to the original setup. Thanks, Annett 

I used to add the number of the meeting after their name updating it each booking, so on Outlook could see quickly what appt it was; since the update this no longer works. Unless I re-register the client, they now for ever see that their appointment is eg: appointment 2 even as I cannot alter what the system has 'collected' as the latest name and email link. I am really missing the ability to update a name or email at the time of making a booking. Can you bring this back?

My link that I’m sending to people is not working and is producing an error message.

Hi Calendly Community,I’m trying to set up automated email reminders for external clients (not in my Calendly org) using Workflows, but the emails aren’t sending consistently. I’m on the Standard plan with Google Calendar integration.Details:Setup: Calendly Standard plan, One-on-One event type, Google Calendar connected, notifications set to no-reply@calendly.com. Issue: Workflow configured to send a reminder email to external clients 24 hours before meetings. Some clients receive it, others don’t (e.g., Gmail vs. Outlook). Steps Tried: Set up “Email Reminder to Someone Else” Workflow in Event Type settings (June 28, 2025). Verified email addresses in booking form (no typos). Checked Workflow settings: trigger is “Before event,” recipient is “Invitee email.” Tested with my own Gmail and Outlook accounts; Gmail received, Outlook didn’t. Environment: Latest Chrome browser, Google Calendar sync active, no spam flags in logs.Is this a known issue with Outlook delivery or a Workflow con

Bonjour,  Une de mes clientes a reçu un rappel SMS de notre rendez-vous en heure CET (Heure Normale D'Europe Centrale) et non en heure française.Elle est donc arrivée 1h en retard et je n’ai pas pu honorer notre rendez-vous.Comment modifier ce paramètre afin que je ne perde pas des rendez-vous en cascade ?Merci de votre aide :) 

When making a Single-use link from one of my three meetings, I get the dropdown options for the date range, and minimum notice. The date range works fine with overriding my meeting options, but the minimum notice option will revert back to the meeting value seconds after I select an override value.Normally I reserve a 48hr (2 Days minimum notice) on my meetings. Occasionally, like today I have to send out a custom one-off for a client wanting to book last minute, which I have authorized this one time, but this minimum notice keeps reverting back to the 2 days main setting when I choose 0 day, or even switch it to 2 minutes.I still need the meeting features like payment system, and questions I have for the meeting booking setup which is why I’m not just making a separate generic meeting for this.The only way I’ve gotten this to work, is by changing the main meeting settings directly, of which I have to manually revert back after they book so I don’t get any other potential clients sneak

Hi everyone,I’m experiencing an issue with my Calendly setup. When I share a one-time link for scheduling, it shows some unavailable times as available for booking. However, when I use my regular link, the availability is accurate.Has anyone else encountered this problem? What could be causing the discrepancy between the one-time link and the regular link? Any insights or solutions would be greatly appreciated!Thanks in advance!

Is there any way to use templates when zoom integrates with Calendly? Specifically, i would like the zoom link that Calendly send out to require registration.

I am the owner of a practice and I have multiple team members each member has their own calendar request line so that people can choose them based on their schedule openings but each charge needs to come back through the company and I am connected through stripe and PayPal and when I go to connect their links to stripe or PayPal it is not coming up for me to add. I do not understand why not. It is the last thing I need to do in order to make this live and get it out there and it is VERY FRUSTRATING not having this option open up for two of my team members! I NEED HELP FROM A HUMAN BEING! 

Does anyone know whether the number of permitted characters in an internal note within the event has been reduced?  I have a screen shot of a now deleted event with well over the allowable 165 now permitted?

Does Calendly have a feature to prevent clients from cancelling a session within 24 hours policy. Desperetly need this feature. Is this too hard for Calendly? 

Bonjour, est ce que la version standard de calendy permet de creer plusieurs evenements types’il vous plait ? Bonne journée,

So I have a job interview at 3 o’clock in the afternoon and I have not found out where the location is. Can somebody please help me